If you are not a Bill Pay user, consider setting up the service for yourself today. It is fast and easy to schedule payments to companies, institutions and even people. For a preview click here.
Making a payment is as easy as 1-2-3!
When you visit your iPay bill pay, all you have to do is…
1. Select your payment recipient
2. Enter your payment amount
3. Submit your payment
Frequently Asked Questions
| Frequently Asked Question | iPay Bill Pay |
|---|---|
| When will I be able to access iPay Bill Pay? | 24 hours a day, 7 days a week |
| What methods of iPay Bill Pay support are available? | Telephone - E-mail - Live Chat |
| What number do I call for iPay Bill Pay member service support? | Toll Free: (866) 321-6538 |
| What are iPay Bill Pay customer support hours of operation? | Monday through Friday from 7:30 am - 2:00 am EST |
| What is my fee for using the iPay Bill Pay product? | $4.95 per month, but Free with eStatements. |
| When will my payments be processed? | Your payments will be processed on the 'PROCESS' date that you select. |
| When will my account be debited? | Your account will be debited on the 'PROCESS' date that you designate. |
| Will the iPay Bill Pay product retain a history of payments processed? | Yes |
| How ling will it take for my payments to be received by the payees? | Electronic payments usually post within 2-3 business days. Checks may take 5-10 business days depending on the state of destination. |
| What if my Browser is not compatible with the upgraded iPay Bill Pay product? | The iPay Bill Pay site has a prompt for you to run a browser compatibility check, or you can click the link below. If issues are identified, step by step instructions are provided to assist you. |
| Will I need to make any changes to my Personal Computer ("PC") Internet Settings? | If "Internet Options" require changes, the iPay Bill Pay site will provide instructions during the compatibility check process. You may also consider setting up the iPay Bill Pay as a "Trusted Site." |
| I have a Pop-Up Blocker set up on my PC. Will this service create any issues when processing my bill payments? | The iPay Bill Pay application utilizes enhanced features and tools which call for a separate window to open. Disallowing pop-up windows to occure while using the iPay Bill Pay application may keep certain features from functioning properly. You may want to consider stopping Pop-Ups just for the iPay Bill Pay site. |
Browser Compatibility Check
Click here to test whether your browser is compatible with Bill Pay. Any modern browser should work with Bill Pay.
Have any questions or suggestions for our Bill Payment service? Contact us and let us know what you’re thinking.