Employment Opportunities
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MAC Federal Credit Union is an Equal Opportunity Employer. We strive to achieve diversity in race, national origin, religion, disability, pregnancy, age, military status, marital status, sex, parenthood and color. By creating an inclusive culture that values diversity, we better serve our employees, members, and communities.
Collections Officer
Salary: 14.00 per hour
Benefits: 401 K, Pension, Flex Spending
Hours: Part time
Purpose:
Responsible for the control of late and/or delinquent loan accounts and pending late payment reminders. Make follow up telephone calls on delinquent loan accounts and maintain accurate records on delinquent loan accounts. Optimize collections on accounts while balancing the goodwill of members with the overall business interested of the credit union.
Duties and Responsibilities:
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Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance, and overdue credit balance accounts by phone and or letter. Ensure professional interface with members.
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Contact high balance and/or delinquent members by telephone and mail to determine the reason for balance or delinquency, and assist them in developing plans to bring accounts to a current status. Develop workout plans and collect on overdue accounts wherever possible.
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Notify co-signers regarding status of delinquent accounts.
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Update files and systems accounts via the credit unions delinquent loan recovery system.
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Secure credit bureau reports. Skip trace on loan accounts. Maintain accurate data for repossession log, bankruptcy files, charge-off list, etc.
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Research payroll deductions, stops, starts, and changes as they may affect the status of a loan repayment.
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Assist members with delinquent real-estate loans to resolve delinquency.
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Determine when to compromise and settle balances and when to initiate foreclosure or repossession.
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Determine when loan collateral should be repossessed, and serve as a liaison with attorneys or agencies in handling repossession of collateral.
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File all claims, attend hearings, and coordinate with trustees for all bankruptcy filings.
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Investigate and correct discrepancies in loan applications and credit bureau reports.
Required Knowledge, Skills and Abilities:
Ability to use a personal computer, computer terminal, typewriter and adding machine. Knowledge of Microsoft Office Professional software. Excellent oral and written communication skills. Excellent telephone manners and techniques.
To Submit an Application
Click the link below to download the application or obtain a paper application available at any of our convenient locations. Complete and sign the application (Note: Adobe Reader is required to download and print the Employment application electronically.)
Return the completed, signed application in person, by mail, e-mail, or fax.
Locations:
3700 Santiago Ave. Ft. Wainwright, AK
541 10th Ave. Fairbanks, AK
Mail
MAC Federal Credit Union
PO Box 35025
Ft. Wainwright, AK 99703
FAX
907-356-2370
E-Mail
marie@macfcu.org
RESUMES
Note: Please submit a completed employment application even if you are submitting a resume via email. Resumes submitted without the employment application form will not be considered.
To be determined and updated as appropriate.
